This sounded good to me as my current time share only gave me one week and a one bedroom. Pay only $199USDon your exchange fee when you book select Orlando resorts. My biggest fear is the financing paperwork I signed. Interested in Palmera Vacation Club? Complaint Resolution Index (CRI) Explained. get quotes and more. They get it for a discounted price and also cruises and tours and different trips like that, that most people would want, Sharon Mitchell said. All we ask is that you follow a few simple guidelines. The big-dollar travel clubs are the ones should be subject to your scam scrutiny. My wife and I were invited down to Palmera Vacation Club on Hilton Island to review and listen to a presentation of different timeshares types of vacation programs being offered. No. From RCI Gold Crown standards, to Trip Advisors Excellence awards, to private communities, easy beach access, and beautiful accommodations, our resorts have everything you need for a luxurious relaxing vacation. I became a member in 2015 and was generally happy. Seller of Travel Reg. the 2 timeshares we were trading in would be sold and that we Your contribution should be yours. Have now been paying monthly with only just over $1000 going toward principal.No sale on deeded property as of this date.Very dissatisfied with Palmera Vacation Club.We were assured if we ever wanted to give up our membership we could presumably after we fork out the rest of the money owed.Much as we enjoy HiltonHead it is not worth all the headaches associated with it. So here is my question, I am past the 5 day cancellation period, and my maintenance fees and the balance are coming due soon, what would happen if I just walked away and not pay a thing, letting them keep my down payment ? Websites:There are no additional web sites. Sounds like your bases are covered. No travel service of real value is ever free. more, How to spot a Mexican Resale/Bank Wire Scam, Browse all 3,924 Timeshares / Vacation Rentals topics , http://www.tripadvisor.com/help/how_to_edit_your_posts, Grand sirenas premium club /Ultimate leisure club info, Beware of VRBO - Yet ANOTHER VRBO vacation scam. 3000 points may have been enough for a full week in the dead of winter but shoulder season is around 8500 for a week and summer is about 10,650 points per week and more in the newest resort. Destinations and travel times are subject to availability and confirmed on a first come, first served basis. So why do people still buy timeshares? Hawaii TAT Broker ID #TA-023-193-6000-01. He disappeared for a few minutes and brought us back a paper with a "special discount" that was $17,999 for that same package. Being a member of Villa del Palmar timeshares is not as glamorous as advertised, among so many Villa group complaints, not in conformity with having purchased a membership with them is the predominant. *****. Have you tried contacting them? It was also stated that Palmera would take back the entire deed at no loss to me "whenever" I wanted. I have tried multiple times and never receive a response from the request. Contact them directly! Sharon and Steve Mitchell, who are from Alabama, visited Charleston in June. I'm reaching out one last time before I hire an attorney to sort out this mess and cut my losses. CRI measures the company's customer satisfaction abilities through BCAs complaint mediation process. It didn't matter what information they had provided, either verbally or written, the contract was all that mattered. These vacations are limited. Location. Phone number +1 888-887-2563. On our way down to Hilton Head, we were a little bit behind schedule. Four years ago the city passed an ordinance to prevent deceptive, misleading and aggressive solicitation by businesses. What is Palmera Vacation Club's Facebook? We know of no licensing or registration requirement for companies engaged in this company's stated type of business. Proudly SupportsTimeshare.com. They promised it would be sold in 3. Submit a complaint and get your issue resolved. We were referred by friends when they purchased a timeshare, so we got a 4 day 3 night stay in Hilton Head for $149 plus $140 worth of gift certificates if we went to the 90 minute "presentation". Coral Sands is situated perfectly in the heart of Hilton Head near Coligny Beach. Long gone are the days of owners traveling to the same resort, in the same unit, at the same time every year. I called in late November and was told that my dates were not open to call again in January. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Working hours Sun 9:00 am - 5:00 pm I am one of those seniors who purchased on the promise that they would sell current time share. How much do you spend normally on your hotel? This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. We traveled to Hilton Head this past week to listen to a timeshare sales pitch with Palmera Vacation Club. Influential celebrities and unscrupulous companies have overrun the media with messaging that timeshares are bad. product but we could spend more $ and upgrade. Palmera Vacation Club ranks 198 of 1943 in Real Estate category. I have already paid $2655 plus $846. They just came to our room. | In fact, about 85% of timeshare owners love their brand or resort. It was basically, sorry sucker attitude. No. She gets rude too and tells us she guesses we just like to waste all of our money. I paid over $4,000 to get rid of my Bluegreen ownership, See All Timeshares / Vacation Rentals Conversations. Sleeps 8 . Our friends did, for sure. We did let a gentleman taking our survey afterwards know what we went though and he apologized for the salesman. All-Inclusive resorts may charge a mandatory all-inclusive fee. The Mitchells say Vacation Inspirations offered them free carriage rides and a gift certificate for dinner if they listened to a travel presentation. Definitely an extremely shady "company" with very poor business practices, and I'm glad we saw your post. The letter is already in transit via FedEx to PCV. sonyasample@gmail.com. Login to participate on the website. Boy what an experience that wasfirst some guy wisked us away to a room away from everybody else, which was fine since we wanted to have a private conversation. Well after 35 days I finally got my information, and guess what--they lied--I know this is a shocker to most of you ( sarcasm intended ).. One thing I have now witnesses and everything was recorded just last year before COVID 19. I sent it to the person and address listed on the Right to Cancel paperwork we signed during the scam process. It's hard to believe Coral Resorts/Palmera Vacation Club is still able to pull off this scam on Hilton Head Island. BBB Business Profiles generally cover a three-year reporting period. Nothing has been done and calling makes it clear no one cares. All prices are based in U.S. dollars (USD). After purchasing, I was told to just click Book Me and schedule my trip. a 5 week time share at Island Links Resort in Hilton Head, SC. Login. Some property-based clubs claim, or at least imply, that your membership is an investment. Does anyone else have experience with this and any advice? The offer is only valid on select 7-night exchanges and Extra VacationsSM getaways booked in the RCI Weeks reservation system and does not apply to 7-night RCI Points exchanges. He then asked us why we wanted to cancel, and we wanted to be honest so we said that a few simple internet searches revealed a lot of negative publicity about this "company", so we decided it was best if we cancelled. Learn how the rating is calculated 1 complaint. I was told by Palmera I won't have to "pay any more 'maintenance fees', the bank draft will take care of this" but I can't believe anything from them. Read employee reviews and ratings on Glassdoor to decide if Palmera Vacation Club is right for you. Emails found on company website members@palmeravacationclub.com 100% Support 0 0 Palmera Vacation Club website Offer void where prohibited by law. Villagroup time share resorts count with different recreational spots like pools, tennis courts, gym, spa & nearby golf course for you to enjoy and experience a relaxing vacation in a place where you can find from villas to condos, suites and penthouses, all for public in general there is no only members area. No. May 2020: Traded 2 RCI timeshares + paid $9K for "Palmera points". You can find contact details for Palmera Vacation Club above. Theyre selling pie in the sky, and Marie Callender is better at making pies. ST-36515. I submitted a certified letter to the company with no response. We are complaining six months later because we are still being as to pay taxes and maintain fees at the two exchanged properties as well as fees at Palmera V C. So the bottom line is instead of reducing the number of properties, they were increased as well as cost. Pay only $199USD on your exchange fee when you book select Las Vegas resorts. Each unit is professionally decorated and refurbished every year. Should I contact the finance company as well to let them know we have canceled the contract? Now, they have changed the rules, once again, to only allowing "members only" 3 smart stays a year. He quickly started to get upset with us, making smart comments to us too (like other people on this thread). Alternatively, you may use, http://www.tripadvisor.com/help/how_to_edit_your_posts. Recent recommendations regarding this business are as follows: Do not get swindled into this!, STAY AWAY!, Be careful, do not sign or join, Make sure you know what you are signing and discount anything the salesman says.. Must call to book. Had enough of Palmera. After being told they could take a trip to Hawaii, the couple went back home to Alabama. Discuss the issues you have had with Palmera Vacation Club and work with their customer service team to find a resolution. and told them we wanted to cancel the contract or they could Click here to get notifications about new complaints of Palmera Vacation Club. We were told that Coral (now Palmera) took their resorts back from RCI and are using them for their own vacation club. As a world-class vacation exchange provider, RCI is focused on bringing membersflexibility and choice. People buy timeshares because the average cost is almost nominal in comparison to a lifetime of vacations. palmera is a scam do not purchase from them they show you a book with go back to original rules when we joined or get out of contract. Were prepared to leave until our salesperson (professional liar) told us that they would buy our timeshare and that the $16k could be used to buy a membership at Palmera. So they could either buy it back or he'd just quit making payments, so they let him out of it. You can call member services, leave messages and never get a call back. Re: Palmera Vacation Club 5 years ago Save Just went through a similar situation as you. He asked a lot of questions about our lifestyle and vacation preferences and we had good conversation. I would give it back for free just to get away from this joke but what I have decided to do is to take this up with the State and with signatures from all the people Palmera has cause grief to. Of course, this was not mentioned. would get enough money to pay off their time share. Reviewers write the most about Palmera Vacation Club Timeshare Selling and give it 1.7 stars out of 5. Some require stiff membership fees up frontusually several hundred up to thousands of dollarsand they may commit you to big annual fees indefinitely. Read full review of Palmera Vacation Club. Fla. as it is a completely free way to help other owners find TUG on the internet! After about another hour, I finally got through to the right person. Barcelo/occidental vacation club is a rip off. We were told they no longer sell that The Club Travel Honest Review [THIS WILL SHOCK YOU], Las Palmeras by Hilton Grand Vacations Room Tour, Best Places To Invest In Vacation Rental Property, 85% of timeshare owners love their brand or resort, Disney Vacation Club Rentals Grand Californian, average cost of a timeshare in 2019 is $21,445, Holiday Inn Club Vacations Williamsburg Resort, Wheelchair Accessible Vacation Rentals With Roll In Shower. After the tour, we had to go back to the office and he kept trying to convince us. showed us were significantly less than what was actually (Side note: My Contract states, $126.97 monthly draft so I'm not sure why they are taking the additional $1.24 let me guess, the Board of directors voted for the increase the minute I signed up!) Make sure any club youre considering can pass an easy scam test. Claim it and get a lot of features. I want to close my bank account in hopes of getting away from these vultures. The savings and perks are clear. And can't book anything. Please visit RCI.com for details. This is a massive operation I thought. Still wondering why people buy timeshares? Save. Palmera Vacation Club has an average consumer rating of 1 stars from 13 reviews. Looking for Palmera Vacation Club Login? I have tried multiple times and never receive a response from the request. In reality, timeshares are not bad. He would say that "we are his black sheep" (since we wouldn't buy his time share) He said if he could get 2 people out 6 he saw that day to buy into it.it was a good day for him (money-wise). Initial Palmera Vacation Club complaints should be directed to their team directly. Connect with Palmera Vacation Club via Facebook at, Follow Palmera Vacation Club on Twitter at, Like, share & subscribe to Palmera Vacation Club on YouTube at. Read your contract for rescission and follow those directions exactly as stated. Points 3,000 . CHARLESTON, SC A Live 5 News investigation has uncovered dozens of complaints filed against businesses that sell timeshares and luxury vacation packages. Hilton Head Island boasts natural beauty along with a playground of outdoor activities. Customer Reviews are not used in the calculation of BBB Rating. TUG saves owners more than $20 Million dollars. Argentina Australia Belgi (Nederlands) Belgique (Franais) This is an absolute fiasco and I demand this matter be resolved immediately by returning my 2 RCI timeshares, $9K + closing costs +/-$1100 for monthly bank drafts. All reviews are available on the sites they are accredited to. At this point I just wanted to get my money back and get out of there. We have called 6 times-- always get a rep--but they do nothing --left 4 messages with their manager--not one returned call, have a email chain of over 12 emails--where I have made it clear--that I will not be continuing with the contract because what I was sold, is not what I am getting--or not getting. There was absolutely no reason for that kind of unprofessional behavior if he attacked me the way he did im sure this is not his first doing this.I was appalled, shock and dismay with his disrespectful attitude toward sharon and. Recommended Reading: Best Places To Invest In Vacation Rental Property. On july 8 2019 mr sheldon fed/ex me a 3 page quit deed contract to be sign and notarize which has been completed, signed and notarized on july 18 2019 but i have not yet mailed it because prior to his request mr sheldon and i had multiple conversations on the phone about reimbursing me with a 3 night 4 days vacation at hilton head and a 7 day vacation at any of r.C.I 60 properties i have not received it yet. The complaint has been investigated and resolved to the customers satisfaction. Resolution Sought We will keep trying to contact them--one day they may actually answer--All I wonder is--if this is an above board company, why do they not take care of their clients concerns and simply return calls and settle differences? The latest complaint timeshare fraud was resolved on Aug 04, 2017. My decision to purchased was based on lies. Theres nothing worse than a cramped hotel room and lack of personal space. Claim Business, Sign up for a Business Consumer Alliance account to manage your online storefront and complete your company's profile. When I called the number on the email, it took me to an automated service. Resorts with mandatory all-inclusive fees require the fees to be prepaid at or before check-in. All of the lies, promises, and representations are part of the scam. Offers void where prohibited by law. I called in late November and was told that my dates were not open to call again in January. Cancel.We want out of Palmera. In Sept 2021, I was called about purchasing a two-day vacation that started on any Wednesday throughout the year. We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. We had a very similar situation happen to us - after years and years of successful timeshare ownership. 33 Office Park Road, Hilton Head Island, SC 29928 United States (#6022358) Beds 2 . You May Like: What Is The Cheapest Caribbean Vacation. We wouldn't budge. This is not the first time that we have had issues with getting people to respond, Desired outcome: Reverse and return back to what we had, and reimburse us for the waste of our time in full. Taxes, additional fees, and charges may apply. We put down $1200 on our credit card and signed the financing paperwork for the rest. They to used the same ploy of telling you they would sell your old timeshare thru VSI and you would get a check to pay for your Palmera / Vacations Anytime membership. I could go on and on about the exchanges we had afterwards as he quickly became hostile and berating but what's the point? Hi, I am looking for advice/reassurance on canceling a timeshare contract with Palmera Vacation Club in Hilton Head, SC. Palmera Vacation Club. Now, they have changed the rules, once again, to only allowing "members only" 3 smart Two years ago we attended a sales pitch at palmera.We already had 3000 points and were persuaded to increase our points by selling our RCI deeded property.Proceeds were to cover all costs. It's clear there is no intention of honoring that. One of the many exciting benefits of your RCIsubscribing membership is the ability to expand your options for vacations beyond thePalmera Vacation Club portfolio. The trading power we were supposed to have with RCI was He started to get pushy when he got into his sales pitch. No. We told him flat-out during the tour that we are not interested. Bought 2000 points for a "gold crown" 3-bedroom condo ($850 down). Nov 15, 2016. But once visitors stop in the sidewalk to hear the pitch, they learn theres much more to the free maps and guidebooks. View Details. We said that we prefer to rent houses when on vacation instead of staying in condo communities. On their websites, both businesses proclaim the best deals on vacations. In Share your photos and videos with others to prove the truth of your words. Where can I get more information about the class action lawsuit. A timeshare is also a guarantee to vacation every year, and you pay up-front for a lifetime of travel. If we can verify it in our system, an email will be sent to you with your password. BBB Business Profiles may not be reproduced for sales or promotional purposes. Bluegreen Points are like flypaper trying to get rid of them (I would recommend against buying them also). Desired outcome: He then continues to berate our decision to cancel and even made some jabs about where we are from (Cleveland, Ohio). We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Palmera Vacation Club. If a deal is actually honest, it will still be there after you take a day or so to check it. To be updated with all the latest news, offers and special announcements. We asked plenty of questions, figuring 4 heads were better than 2. We are trying to find a way to resolve this as I have heard there are many complaints against Palmera. Exchange: CST: 2046555-50. go back to original rules when we joined or get out of contract. Amount Settled: $0.00. Remove some or all of your filters below. About 68% have two or more bedrooms, giving families room and space to truly unwind and relax. I was puzzled by this statement. Click here to explore the Palmera Portfolio. Complaint Resolution Index (CRI) Explained. We grabbed our stuff and got the heck out of there. We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. After researching and finding this site (thank God!) We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Palmera Vacation Club. Read full review of Palmera Vacation Club. Read Also: Sailboat Vacations In The Caribbean. The only outcome youve been selected for is a fleecing. We have excellent credit and I don't want this to ruin it! Already have an account? We were blatantly lied to about our purchase. Hopefully the refund will post in a couple days! Respectfully, Member Services DepartmentPalmera Vacation Club. 'unethical behavior' I was verbally abused and threatened by staff member. Perhaps, the finest resort community along the Atlantic Coastline. Plan your next journey with RCI Cruise and leave port with the lowest fares, an exclusive up to $1,500 to spend on board, and more deals. He then pulled out his phone and asked me where I work so he could go ahead and search for the name to see what he could find. Avoid doing business with Palmera. Reviews are most valuable when they are original and unbiased. Featured review. Plus, you can even save on dining when you have the option to use a kitchen for home-cooked meals. Hawaii Seller of Travel Reg. At least I can dispute the credit card charges. There are no exact matches available. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. Dont Miss: Hicv Vacation Package Kissimmee Fl. Palmera Vacation Club reviews first appeared on Complaints Board on Aug 4, 2017. He showed us the availability for the following year during the same week we purchased. Check the spelling of your query. A lot of robocalls are currently making this pitch. Only a customer who has booked through Booking.com and stayed at the property in question can write a review. Palmera Vacation Club 5 years ago Save I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. Others, however, ask you to pay big up front for some promised future benefit. It wasnt high pressure, but it was a little pressure to a kind of go ahead with the contract, Sharon Mitchell said. Desired outcome: If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. All-Inclusive resorts may charge a mandatory all-inclusive fee. What is Palmera Vacation Club's Instagram? wisconsin. RCI, LLC. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Palmera Vacation Club Customer Service. A member may not be able to purchase food or drink at a resort if he or she chooses not to pay an optional all-inclusive fee. Etc. Each unit is professionally decorated and refurbished every year. Palmera Vacation Club was first mentioned on PissedConsumer on Dec 02, 2018 and since then this brand received 17 reviews. Palmera Vacation Club ranks 198 of 1943 in Real Estate category. Like all the other complaints prior to me. You must log in or register to reply here. Sign up for free now, Sign up for free to participate on the website. It is not a good financial decision for us right not ($25,000 with $5000 down, $499 a month at 17% interest!). However, I cannot afford this. Unfortunately, last year, we believed what they were telling us and bought points with Palmera. Hi, I am looking for advice/reassurance on canceling a timeshare contract with Palmera Vacation Club in Hilton Head, SC. JavaScript is disabled. The guy then became upset and challenged us why we could base our decision based on something online. According to ARDA, the American Resort Development Association, the average cost of a timeshare in 2019 is $21,445. Is this your company? These vacations are limited. The lady I spoke too had no interest. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. I would urge anyone experiencing problems to write to the local paper (ISLAND PACKET) with a letter to the editor. These may or may not be honest some are clearly outright scams, and others simply inflate the benefits and disguise the drawbacks. He swore up and down that the time of year didn't matter when booking and it didn't effect the number of points required. We arrived at 9am along with dozens of other potential buyers. We were still not interested. Check the complaint history, rating and reviews on this company. Is this your company? Now, multiply this over the next 50 to 60 years. Making a full refund, as the consumer requested, Refuse to adjust, relying on terms of agreement. We are now well past that Friday and repeated calls only gets me to LeAnn, Director of Member Services and her voicemail. Reviews - Palmera Vacation Club Member Reviews What Our Members Are Saying Read what real members and real visitors of the Palmera Vacation Club resorts have to say about their experiences with us. Rental offer and rental inventory are made available by a Florida licensed entity Panorama Travel Solutions, LLC, whose address is 6277 Sea Harbor Drive, Orlando, FL 32821, License Number: CQ1059961. If we can verify it in our system, an email will be sent to you with your password. This was enough to scare us away. The overall rating of the company is 2.0 and consumers are mostly dissatisfied. Everything was going ok. Our salesman told us that he would never buy a timeshare and that this was wasn't one. Need to find a different location? Then suddenly, they changed the rules to allow "members only" to participate in the smart stays. The travel club lifestyle has taken over, and for this reason, owners love their timeshare. Some. I am old and cannot afford to pay for this time share. I should be able to sue myself out of this contract since they did not sell my current time share. Reply. Her request to surrender her Membership was received and acknowledged, via email, on August 29th, 2022 that the request has . For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. I believe this outfit may have operated under the name Vacations Anytime years ago in ***********. To keep the rating score and review content relevant for your upcoming trip, we archive reviews older than 36 months. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. I suspect this goes on all the time. This allows us to verify that our reviews come from real guests like you. Creating memorable vacations for our members. After I selected the # from the automated message, the phone just rang and rang and eventually the call would drop. Why stay in a hotel when you can stay in a fully equipped villa with a washer & dryer, entertainment centers, TVs in bedrooms and living room, DVD players, all kitchens utensils and tableware? Has that happened to anyone else? I even saw some stuff abour class action lawsuits. Of course I didn't tell him anything, just told him that it is my right to cancel based on the agreement. You are using an out of date browser. Also, remember that when first moving in, you will need to account for at least a deposit and first months rent. We purchased a timeshare with Palmera. My dad had this happen and he called them and said he was not paying anothe dime. The most helpful contributions are detailed and help others make better decisions. When I called Palmera reservation services I explained my issue and was told the complaint would be brought up in the Friday Manager's Meeting and I would get a call that Friday. We haver never used this vacation club in 4 years since we purchased it because apparently buying 3000 points will not get you anything and when it was off season you couldn't find a rental still without buying more points. Just hold your ground when dealing with these "salesmen" If you feel uneasy about the answers you're getting (or not getting) don't buy into it. No: TAR-6309. Also Check: Free Vacations For Cancer Patients. I hope you were able to get some resolution on your problem and aren't stuck with this scam of a vacation club/timeshare. Know they have sent the timeshare to a collection agency and we have no clue on how to resolve this issue. He purchased from previous individual owner 10 years ago. Under Six Ways to Travel, click Palmera Escape via RCI, Click RCI Exchange to link to your RCI Subscribing Member account. get quotes and more. This complaint was posted by a verified customer. Palmera Vacation Club headquarters 33 Office Park Road, Suite 219 South Carolina, Hilton Head Island 29928 United States Palmera Vacation Club phone number +1 888 887 2563 0 0 What is Palmera Vacation Club's email addresses? Category Timeshares & Vacation Clubs. Share. Box 7602, Hilton Head Island, SC 29938. Attended a presentation at Palmera with no intention of buying anything as we already have a week elsewhere that we were considering disposing of.